At Vanity's Vault Boutique, our biggest goal is to serve our fabulously loyal customers. If you're not completely satisfied with your order, we will do everything we can to try and make it better!
Please review and inspect your order as soon as you receive . If you think that you've received a defective item, please contact our customer service team within 3 business days of receipt of your order. If you were sent incorrect items or are missing items from your order, please contact our customer service team as soon as possible so we can get that mishap sorted out for you!
Here is a simple run-down of the rules and procedures for returns:
- Items can be returned for store credit only, issued in the form of a gift card sent via email. We cannot issue refunds.
- All returns must be received within 30 days* of the date that we ship out your order.
- Returned items must remain un-washed and unworn.
- Shipping is non-refundable, unless there was a mistake on our end.
- Please allow our team 5-7 business days to process your return once it is received at our boutique.